MyRig App

If you're a driver who already uses tablet or smartphone apps for truckers, you probably know how a trucking software application can make a huge difference in your overall performance. MyRig takes it to the next level.
A Revolutionary Trucking Software Application
New MyRig App

What's Your Hauling Specialty?

Auto Hauler
Dry & Liquid Bulk
Intermodal
Intermodal Container
TruckLoad, LTL
Truckload LTL
Petroleum Hauler
Petroleum Hauler
Dump Truck
Dump Truck Operations
Brokerage
Brokerage software
And More
More From CSIRoad
CSI has always been sensitive to our changing needs. They have always been able to come up with a solution to any issues we have.
Service and Support from CSI is excellent, keeping our system up to date as well as quickly addressing any issues (few and far between) that may pop up!
Overall experience has been great. Anytime we have a question or concern, CSI has been quick to respond and help us in any way that they can.
From the initial contact to continued customer support, CSI has been there for us. We are a specialized carrier and CSI fits our needs. I would recommend CSI for anyone in the trucking industry looking for new software.
CSIRoad is a valuable asset to our organization. When I call CSI, the support team makes me feel like I am their very best customer, which makes working with CSI a pleasure!
CSIRoad has helped us adapt to the needs of our clients and improved our interactions with major auto manufacturers. The CSI’s staff response time is in minutes/hours. Great people to work with.
The CSIRoad team is responsive to our needs and a valuable partner for our business.
CSIRoad software and Support Team has assisted us in accomplishing our goals. We are glad to have CSIRoad and staff as our partner.
It is great to get assistance from individuals who know what they are talking about. Great team and software product.

Success Stories

01/17/2020– Bulk Warehouse Application

“Our bulk hauling company has begun to package road salt for sale in buckets. We needed a process to work in conjunction with the warehouse for new sales. CSI.Road added a process to handle commodity packaging. The processing is done within the warehouse racking process and is handled automatically. The truck load hauler finds this feature is a great addition. It adds to our efficiency ratio and reduces margin for error.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:37:49-04:00
01/17/2020– Bulk Warehouse Application “Our bulk hauling company has begun to package road salt for sale in buckets. We needed a process to work in conjunction with the warehouse for new sales. CSI.Road added a process to handle commodity packaging. The processing is done within the warehouse racking process and is handled automatically. The truck load hauler finds this feature is a great addition. It adds to our efficiency ratio and reduces margin for error.”
2/11/2020 – Material pricing

“CSI.Road accommodates our bulk hauling business with an addition of a material pricing option on orders. We are able to add a commodity with material charges seamlessly. No calculations are needed on the front end, the system automatically pulls the information that is needed from a master file and prefills the information for me. The system is intuitive and makes our business more efficient.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:48:35-04:00
2/11/2020 – Material pricing “CSI.Road accommodates our bulk hauling business with an addition of a material pricing option on orders. We are able to add a commodity with material charges seamlessly. No calculations are needed on the front end, the system automatically pulls the information that is needed from a master file and prefills the information for me. The system is intuitive and makes our business more efficient.”
6/17/2019 – Breakdown of line haul vs fuel pay

“When processing driver pay for a dump truck business, I wanted a way to be able to quickly determine line haul versus fuel pay. CSI.Road has an array of reporting that I could determine this, but they were accommodating to my need to see it at a glance. The addition of driver settlement breakdown at a glance is a terrific feature and I could not be more excited to see it was implemented in such a timely manner.”

CSIRoad | Computer Support, Inc.
2020-03-31T20:04:38-04:00
6/17/2019 – Breakdown of line haul vs fuel pay “When processing driver pay for a dump truck business, I wanted a way to be able to quickly determine line haul versus fuel pay. CSI.Road has an array of reporting that I could determine this, but they were accommodating to my need to see it at a glance. The addition of driver settlement breakdown at a glance is a terrific feature and I could not be more excited to see it was implemented in such a timely manner.”
08/12/2020 –Pop-Up alert if an order is moved on the driver dispatch grid

“We asked CSI.Road how we may be able to tell if an order was moved on the driver dispatch grid to prevent accidental moves, as an LTL hauler, this structure is extremely important to our process. CSI.Road provided us with an alert message that an order was attempted to move and could not occur. This addition has helped put our worries aside and is a great addition”

CSIRoad | Computer Support, Inc.
2020-09-01T12:22:18-04:00
08/12/2020 –Pop-Up alert if an order is moved on the driver dispatch grid “We asked CSI.Road how we may be able to tell if an order was moved on the driver dispatch grid to prevent accidental moves, as an LTL hauler, this structure is extremely important to our process. CSI.Road provided us with an alert message that an order was attempted to move and could not occur. This addition has helped put our worries aside and is a great addition”
12/11/2019 – Claims in driver availability

“As an auto hauling company need a way for our dispatchers to determine which driver to give a $5 million dollar car to haul. We would like a way to display how many claims a driver has on their record in a central location. CSI.Road programmers found adding the driver claim count to the dispatch availability grid was the perfect location. This claim count has been color-coded based upon hire date and number of claims. We are extremely happy with this change, and feel this is a perfect add to help their dispatchers determine who will handle their white glove treatment moves."

CSIRoad | Computer Support, Inc.
2020-03-31T19:45:42-04:00
12/11/2019 – Claims in driver availability “As an auto hauling company need a way for our dispatchers to determine which driver to give a $5 million dollar car to haul. We would like a way to display how many claims a driver has on their record in a central location. CSI.Road programmers found adding the driver claim count to the dispatch availability grid was the perfect location. This claim count has been color-coded based upon hire date and number of claims. We are extremely happy with this change, and feel this is a perfect add to help their dispatchers determine who will handle their white glove treatment moves."
3/20/2019 – Duplicating orders and resources

“When time is of the essence in the brokerage industry, being able to duplicate orders and the resources attached to them is key. CSI.Road made this an option to accommodate our need.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:35:12-04:00
3/20/2019 – Duplicating orders and resources “When time is of the essence in the brokerage industry, being able to duplicate orders and the resources attached to them is key. CSI.Road made this an option to accommodate our need.”
4/23/2019 – Notes and delivery instructions in MyRig

“We use CSI.Road and are integrated with their driver app MyRig. When sending orders to our drivers, we needed them to be able to see delivery notes and customer instructions. These areas included important information that our drivers would need when delivering petroleum products. The MyRig team added these items to the app making it a seamless and efficient process for dispatchers to send all the necessary order information to a driver.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:50:10-04:00
4/23/2019 – Notes and delivery instructions in MyRig “We use CSI.Road and are integrated with their driver app MyRig. When sending orders to our drivers, we needed them to be able to see delivery notes and customer instructions. These areas included important information that our drivers would need when delivering petroleum products. The MyRig team added these items to the app making it a seamless and efficient process for dispatchers to send all the necessary order information to a driver.”
9/26/2019 – Manifest transfers

“Our business relies on manifesting very heavily. The CSI.Road dispatch module has the features we need to keep track of our manifests, including being able to transfer the complete manifest to a new date when a driver has not completed his route. This process runs smoothly when using it and is a huge time saver for our business.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:49:42-04:00
9/26/2019 – Manifest transfers “Our business relies on manifesting very heavily. The CSI.Road dispatch module has the features we need to keep track of our manifests, including being able to transfer the complete manifest to a new date when a driver has not completed his route. This process runs smoothly when using it and is a huge time saver for our business.”
10/26/2020 –Allow images to be sent after delivery with MyRig

“As a petroleum hauler, we needed a way for our drivers to retake and send images even after they delivered an order. CSI.Road implemented a change to MyRig to allow us to do just that. This provides us with an effective way to receive clear paperwork from our drivers.”

CSIRoad | Computer Support, Inc.
2020-11-02T12:17:33-05:00
10/26/2020 –Allow images to be sent after delivery with MyRig “As a petroleum hauler, we needed a way for our drivers to retake and send images even after they delivered an order. CSI.Road implemented a change to MyRig to allow us to do just that. This provides us with an effective way to receive clear paperwork from our drivers.”
2/26/2019 – Commission invoices

“CSI.Road makes processing orders and commission pay a breeze. The system is seamlessly connected and when an order is billed, the accounts payable voucher is generated for commission payment. It could not be any easier.  No need for us to enter information multiple times.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:12:06-04:00
2/26/2019 – Commission invoices “CSI.Road makes processing orders and commission pay a breeze. The system is seamlessly connected and when an order is billed, the accounts payable voucher is generated for commission payment. It could not be any easier.  No need for us to enter information multiple times.”
4/30/2019 – Tank Access in Customer Maintenance

“In the petroleum business, tracking product and our customer tanks is a huge deal. CSI.Road has made the process of accessing the tank information effortless by adding a shortcut icon to the customer Masterfile. We appreciate their attention to our needs.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:51:00-04:00
4/30/2019 – Tank Access in Customer Maintenance “In the petroleum business, tracking product and our customer tanks is a huge deal. CSI.Road has made the process of accessing the tank information effortless by adding a shortcut icon to the customer Masterfile. We appreciate their attention to our needs.”
05/29/2020 – Importing rates easily into a rate table

“When we provide quotes to our customers, we need a fast and efficient way to produce rates. CSI.Road has provided our tank truck company with a way to import locations for the system to calculate mileage and rates based on primary ranges. A great time saver.”

 
CSIRoad | Computer Support, Inc.
2020-06-10T14:48:45-04:00
05/29/2020 – Importing rates easily into a rate table “When we provide quotes to our customers, we need a fast and efficient way to produce rates. CSI.Road has provided our tank truck company with a way to import locations for the system to calculate mileage and rates based on primary ranges. A great time saver.”  
“As a dry bulk hauler that is new to using CSI.Road, we were looking for a way to quickly set up all our users. CSI.Road gave us a solution of role-based permissions. We set up the role and permissions, once and forget about it. When we go to add a new user, we can quickly assign them to them without hesitation. A great addition to the software.”

CSIRoad | Computer Support, Inc.
2021-04-09T08:47:19-04:00
“As a dry bulk hauler that is new to using CSI.Road, we were looking for a way to quickly set up all our users. CSI.Road gave us a solution of role-based permissions. We set up the role and permissions, once and forget about it. When we go to add a new user, we can quickly assign them to them without hesitation. A great addition to the software.”
07/07/2020 Text message and Simple Text Integration

When texting our drivers order information for our dry bulk moves, we were finding some driver's were unable to receive through their cellular carriers. CSI.Road helped us integrate with Simple Text so we no longer have to worry about a driver's carrier. We are extremely happy with this integration and the seamless process to implement thanks to CSI.

 

CSIRoad | Computer Support, Inc.
2020-08-07T12:53:53-04:00
07/07/2020 Text message and Simple Text Integration When texting our drivers order information for our dry bulk moves, we were finding some driver's were unable to receive through their cellular carriers. CSI.Road helped us integrate with Simple Text so we no longer have to worry about a driver's carrier. We are extremely happy with this integration and the seamless process to implement thanks to CSI.  
6/4/2019 – Storing scanned images

“In today’s paperless environment, the ability to add images directly into CSI.Road is a great feature to have. When anyone in our brokerage is connected to our server and accessing CSI.Road they will have access to all the same documents. No need for big filing cabinets or transporting documents between terminals.”

CSIRoad | Computer Support, Inc.
2020-03-31T20:06:24-04:00
6/4/2019 – Storing scanned images “In today’s paperless environment, the ability to add images directly into CSI.Road is a great feature to have. When anyone in our brokerage is connected to our server and accessing CSI.Road they will have access to all the same documents. No need for big filing cabinets or transporting documents between terminals.”
05/2020 –Accepting online quotes and payments from outside the US locations

“CSI.Road provided us the ability to begin accepting online quote requests and payments from locations outside the US. As an auto hauler that just began servicing additional areas this was a welcomed change.”

CSIRoad | Computer Support, Inc.
2020-06-10T16:48:58-04:00
05/2020 –Accepting online quotes and payments from outside the US locations “CSI.Road provided us the ability to begin accepting online quote requests and payments from locations outside the US. As an auto hauler that just began servicing additional areas this was a welcomed change.”
1/2/2019 – Additions to the personnel screen

“CSI.Road offers many great features including additional fields added to the personnel master files. We were looking for a way to track rehire dates and additional notes. CSI.Road made this feature available for us.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:47:27-04:00
1/2/2019 – Additions to the personnel screen “CSI.Road offers many great features including additional fields added to the personnel master files. We were looking for a way to track rehire dates and additional notes. CSI.Road made this feature available for us.”
“Driver pay is a necessary part of any company. We pay our drivers a percentage of revenue for moves and any additional charges. Each driver has a different percentage they receive, and we wanted a way to make this set-up a seamless process. CSI.Road implemented a change to make set-up easier. We can now simply mark a check box to pay a special charge based on a driver percentage.”

CSIRoad | Computer Support, Inc.
2021-04-09T08:45:27-04:00
“Driver pay is a necessary part of any company. We pay our drivers a percentage of revenue for moves and any additional charges. Each driver has a different percentage they receive, and we wanted a way to make this set-up a seamless process. CSI.Road implemented a change to make set-up easier. We can now simply mark a check box to pay a special charge based on a driver percentage.”
06/25/2020 –Message alert if driver pay is unpaid outside of a specified date range

“CSI.Road provided us with a message alert to notify us when unpaid driver settlement had items outside of our specified date range. This has proven to be extremely helpful to our dump truck business in keeping up with drivers and ticket paper work.”

CSIRoad | Computer Support, Inc.
2020-07-07T12:56:26-04:00
06/25/2020 –Message alert if driver pay is unpaid outside of a specified date range “CSI.Road provided us with a message alert to notify us when unpaid driver settlement had items outside of our specified date range. This has proven to be extremely helpful to our dump truck business in keeping up with drivers and ticket paper work.”
10/19/2020 – MyRig Text to Speech Enhancement

“As an auto hauling company, we wanted a way for our drivers to safely receive order information without handling their device while driving. The team at CSI.Road and MyRig add a text to speech feature, that reads our drivers what they need to know. We are thankful for this great addition. ”

CSIRoad | Computer Support, Inc.
2020-11-02T12:18:57-05:00
10/19/2020 – MyRig Text to Speech Enhancement “As an auto hauling company, we wanted a way for our drivers to safely receive order information without handling their device while driving. The team at CSI.Road and MyRig add a text to speech feature, that reads our drivers what they need to know. We are thankful for this great addition. ”
10/19/2020 – Ability to print invoices by Job

“When invoicing our customers, we needed a faster way to bill for Jobs that are completed without waiting for others to finish. CSI.Road added a feature to bill out by Job or contractor. As an aggregate hauler, this is a great feature to have.”

CSIRoad | Computer Support, Inc.
2020-11-02T12:16:16-05:00
10/19/2020 – Ability to print invoices by Job “When invoicing our customers, we needed a faster way to bill for Jobs that are completed without waiting for others to finish. CSI.Road added a feature to bill out by Job or contractor. As an aggregate hauler, this is a great feature to have.”
1/8/2020 –Third Party Integrations

“CSI.Road offers an efficient integration with our suppliers making processing seamless. No user intervention is required. The integration accommodates our dispatching and invoicing requirements and continues thru the manufacturer payment process. Our staff’s productivity has dramatically improved thanks to these integrations.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:46:30-04:00
1/8/2020 –Third Party Integrations “CSI.Road offers an efficient integration with our suppliers making processing seamless. No user intervention is required. The integration accommodates our dispatching and invoicing requirements and continues thru the manufacturer payment process. Our staff’s productivity has dramatically improved thanks to these integrations.”
1/8/2019 – Sales Person Commission

“The CSI.Road software assists us with tracking our sales person commission. As a multi division company (dump and warehouse) utilize sales commission quite a bit. The software offers a way for us to track the commission effortlessly. We simply set up our jobs with the sales person information and CSI.Road handles the rest.”



 
CSIRoad | Computer Support, Inc.
2020-03-31T19:52:30-04:00
1/8/2019 – Sales Person Commission “The CSI.Road software assists us with tracking our sales person commission. As a multi division company (dump and warehouse) utilize sales commission quite a bit. The software offers a way for us to track the commission effortlessly. We simply set up our jobs with the sales person information and CSI.Road handles the rest.”  
1/21/2020 – Samsara Integration

“We use CSI.Road and are integrated with Samsara driver app for our petroleum hauling company. The integration between the two was seamless and allow our business’s efficiency to increase substantially. In the event, we experience any trouble with communications between the systems, CSI.Road, the programming and support team, work with Samsara to get this corrected for us in a seamless and timely process. The CSI.Road product and customer service are both top notch.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:46:59-04:00
1/21/2020 – Samsara Integration “We use CSI.Road and are integrated with Samsara driver app for our petroleum hauling company. The integration between the two was seamless and allow our business’s efficiency to increase substantially. In the event, we experience any trouble with communications between the systems, CSI.Road, the programming and support team, work with Samsara to get this corrected for us in a seamless and timely process. The CSI.Road product and customer service are both top notch.”
11/18/2020 – Attaching Vendor Invoice Copies To Vouchers

“When processing accounts payable items and adding vouchers, we wanted a way to keep a copy of the vendor invoice in CSI.Road. The ability to add it was already there, but the CSI.Road team expanded on this for us making it so we don’t have to exit the voucher screen. This addition was welcomed by our team.

CSIRoad | Computer Support, Inc.
2020-12-16T10:48:53-05:00
11/18/2020 – Attaching Vendor Invoice Copies To Vouchers “When processing accounts payable items and adding vouchers, we wanted a way to keep a copy of the vendor invoice in CSI.Road. The ability to add it was already there, but the CSI.Road team expanded on this for us making it so we don’t have to exit the voucher screen. This addition was welcomed by our team. ”
1/24/2019 – Stand-alone dispatch grid

“This dispatching software has everything our dispatchers need to see in one screen. When our dispatchers let CSI.Road know about their preference to utilize two and have each window be a stand-alone, they listened. The programming team made the change to allow us to have this feature. CSI.Road values their customers.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:51:39-04:00
1/24/2019 – Stand-alone dispatch grid “This dispatching software has everything our dispatchers need to see in one screen. When our dispatchers let CSI.Road know about their preference to utilize two and have each window be a stand-alone, they listened. The programming team made the change to allow us to have this feature. CSI.Road values their customers.”
12/11/2019 –Accident entry within the Safety Module

“CSI.Road is able to capture accident data within the safety module and include the ability to easily classify accidents as preventable or non-preventable. This feature allows our auto hauling business to effectively review accident data and implement corrective procedures promptly.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:45:01-04:00
12/11/2019 –Accident entry within the Safety Module “CSI.Road is able to capture accident data within the safety module and include the ability to easily classify accidents as preventable or non-preventable. This feature allows our auto hauling business to effectively review accident data and implement corrective procedures promptly.”
6/7/2019 – Carrier pay and net profit

“Operating as a brokerage, we need a fast way to determine if we will profit after processing carrier pay. CSI.Road offers a feature for carrier pay tables, making rating carrier pay a breeze. The system is intuitive and knows if special charges need added and will display a net profit with a few clicks.”

CSIRoad | Computer Support, Inc.
2020-03-31T20:05:54-04:00
6/7/2019 – Carrier pay and net profit “Operating as a brokerage, we need a fast way to determine if we will profit after processing carrier pay. CSI.Road offers a feature for carrier pay tables, making rating carrier pay a breeze. The system is intuitive and knows if special charges need added and will display a net profit with a few clicks.”
01/01/2020 – Payroll E-Filing of State Wages

“As a dump truck company, we were in need of a report that would allow us to easily file state taxes electronically. CSI.Road was able to quickly create a report that when exported to excel can be submitted for state e-Filing requirements. CSI.Road provided a great solution and amazing service.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:44:25-04:00
01/01/2020 – Payroll E-Filing of State Wages “As a dump truck company, we were in need of a report that would allow us to easily file state taxes electronically. CSI.Road was able to quickly create a report that when exported to excel can be submitted for state e-Filing requirements. CSI.Road provided a great solution and amazing service.”
05/08/2020 – MyRig App Enhancements

“We are an auto hauling company that has begun to use CSI.Road’s MyRig and MyVINs driver applications. The They have made multiple changes for us, including creating a delivered orders page and allowing all stops to display to the driver at once. These features are important to our team and were implemented in a timely manner. CSI.Road has made transitioning our dispatchers and drivers to use MyRig and MyVINs a breeze.”

CSIRoad | Computer Support, Inc.
2020-06-11T14:52:33-04:00
05/08/2020 – MyRig App Enhancements “We are an auto hauling company that has begun to use CSI.Road’s MyRig and MyVINs driver applications. The They have made multiple changes for us, including creating a delivered orders page and allowing all stops to display to the driver at once. These features are important to our team and were implemented in a timely manner. CSI.Road has made transitioning our dispatchers and drivers to use MyRig and MyVINs a breeze.”
09/30/2020 –Pop-up alert when a vehicle requires repair

“CSI.Road provided us with a pop-up alert that will notify our dispatchers when a truck is in need of repair based on DVIR data generated. As auto haulers, this has been a critical piece to keeping our drivers safe, and a great addition to the software. ”

CSIRoad | Computer Support, Inc.
2020-10-09T07:37:14-04:00
09/30/2020 –Pop-up alert when a vehicle requires repair “CSI.Road provided us with a pop-up alert that will notify our dispatchers when a truck is in need of repair based on DVIR data generated. As auto haulers, this has been a critical piece to keeping our drivers safe, and a great addition to the software. ”
2/4/2020 – Virtual Planner Features and Enhancements

“We are a multi division company running both bulk and intermodal loads, using the Virtual Planner to track our tanks and containers. The Virtual Planner is loaded with features including filter enhancement, to allow us the ability to view containers and tanker and trackers from the same white board, and touch capabilities with intuitive scrolling to use on a large monitor. The request was smoothly implemented in a timely manner and is an excellent enhancement for our dispatchers.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:48:02-04:00
2/4/2020 – Virtual Planner Features and Enhancements “We are a multi division company running both bulk and intermodal loads, using the Virtual Planner to track our tanks and containers. The Virtual Planner is loaded with features including filter enhancement, to allow us the ability to view containers and tanker and trackers from the same white board, and touch capabilities with intuitive scrolling to use on a large monitor. The request was smoothly implemented in a timely manner and is an excellent enhancement for our dispatchers.”
“As an auto hauler, we try to find ways to continue making our business more efficient. When sending our billing, we found we were taking additional time to combine and save our back up documents every time. CSI.Road implemented a change for us to auto combine our documents type and to save that setting. This is one less thing our billers need to do and is a great help.”

CSIRoad | Computer Support, Inc.
2021-01-04T09:17:23-05:00
“As an auto hauler, we try to find ways to continue making our business more efficient. When sending our billing, we found we were taking additional time to combine and save our back up documents every time. CSI.Road implemented a change for us to auto combine our documents type and to save that setting. This is one less thing our billers need to do and is a great help.”
8/23/2019 – Dispatch Order Optimization

“One of the reason’s our hauling business chose CSI.Road was the optimization feature. CSI.Road’s dispatch allows us to input our business information and choses the most effective route for our drivers.”

CSIRoad | Computer Support, Inc.
2020-03-31T19:49:05-04:00
8/23/2019 – Dispatch Order Optimization “One of the reason’s our hauling business chose CSI.Road was the optimization feature. CSI.Road’s dispatch allows us to input our business information and choses the most effective route for our drivers.”
04/17/2020 – Toll charge reporting

“CSI.Road provided a solution our petroleum hauling company to keep track of daily tolls with new toll charges being implemented by the states we serve. They have provided a way for us to track these without user intervention. A great solution for us.”

CSIRoad | Computer Support, Inc.
2020-06-12T14:54:15-04:00
04/17/2020 – Toll charge reporting “CSI.Road provided a solution our petroleum hauling company to keep track of daily tolls with new toll charges being implemented by the states we serve. They have provided a way for us to track these without user intervention. A great solution for us.”
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CSIRoad | Computer Support, Inc.